Patient Rights: Medical Records & Complaints

Bandera Chiropractic is committed to protecting patient privacy and providing access to medical records in accordance with Texas and federal law.

Requesting Medical Records

Patients may request a copy of their medical records by submitting a written request to:

Bandera Chiropractic
650 State Hwy 16 S
Bandera, TX 78003
Phone: (830) 786-7200
Email: [email protected]

Please include your full name, date of birth, contact information, the records requested, and your signature. Additional authorization may be required before records are released.

Licensing & Disciplinary Authority

Bandera Chiropractic is regulated by the:

Texas Board of Chiropractic Examiners
1801 Congress Avenue, Suite 10.500
Austin, TX 78701
Phone: (512) 305-6700
Website: https://www.tbce.texas.gov
Complaint Portal: https://db.tbce.texas.gov/fmi/webd/TBCE_Complaint_Portal

Filing a Complaint

Patients may file a complaint regarding chiropractic care, professional conduct, medical records, or privacy concerns with the Texas Board of Chiropractic Examiners.

Patients may also file consumer complaints involving medical records or protected health information with the Texas Attorney General’s Consumer Protection Division:

Texas Attorney General Consumer Protection Division
Phone: (800) 621-0508
Website: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This notice is provided pursuant to Texas Health & Safety Code §§181.103 and 181.105.